customer service
customer service
How do I get a refund if I cancel my reservation?
A refund to the credit card will be made within 14 business days, deducting cancellation fees or NO SHOW fees subject to the reservation terms. For more details, you can contact the digital center via WhatsApp at 054-1465161, by email at contact1@eldan.co.il, or through a directed inquiry on the website. For a directed inquiry on the website, click here.
How long does it take for a credit to be issued if I cancel my reservation?
A refund to the credit card will be made within 14 business days, deducting cancellation fees or NO SHOW fees subject to the reservation terms. If 14 business days have passed and you have not yet received the credit to the credit card, you can contact the digital center via WhatsApp at 054-1465161, by email at contact1@eldan.co.il, or through a directed inquiry on the website. For a directed inquiry on the website, click here.
