Terms of Rental

1. Age

Drivers must be at least 24 years of age.


2. Driver's Licence

Drivers must posses a clean pictured driver's license, valid for a least two years, written in ENGLISH. If the license is not written in English, driver must carry an international license in addition. The license must meet the requirements of the hired vehicle. Only the license holder present at the time of rental and named on the Eldan agreement is permitted to drive the vehicle.


3. Passport

Driver must hold a valid passport.


4. Insurance

The vehicle is insured according to the laws of the State of Israel.

The vehicle is insured for compulsory insurance according to law and for third party insurance (but not for comprehensive insurance).

Liability Damage Waiver (L.D.W.) is mandatory and must be purchased from Eldan. Collision Damage Waiver (C.D.W.) and Theft Protection (T.P.) can be provided upon request.

Waivable Excess/Deductible ranges from $500 to $1,100 according to the car group. The above coverage does not include damage to the undercarriage & tires of the vehicle. The renter will be required to pay the full amount for any damage caused to the mentioned parts.

To avoid any doubt, it is hereby expressly declared that the deductible shall be charged for each claim case separately (claim case means an accidental event).

Should you choose to take the C.D.W. and T.P. coverage through your credit card company, it is your responsibility to notify the credit card company and verify its terms and conditions of coverage.

Please note that by not taking collision damage waiver insurance, you (the lessee), and not the credit card company, are responsible for any damage or loss to the vehicle. All related expenses will be charged to on your credit card.

  • The coverage provided is not valid outside the borders of the State of Israel , Tabah and territories of the Palestinian Authority.
  • When picking up the car please be sure to inspect it thoroughly for all and any existing damages.
  • Insurance does not cover loss of personal belongings.
  • Final rate includes the type of insurance selected.

Further information is available at Eldan counters.


5. Payment

Upon picking up the vehicle, the main driver must present a valid credit card under his / her name. A deposit amount will be held in order to verify the account's credit. The credit card will only be charged at the end of the rental period.


6. Airport Fee

An airport fee will be charged in the event of a pick-up or drop-off at the airport


7. VAT

Israeli citizens / Israeli passport holders / non tourist visa holders pay an additional 16% vat. Only tourists with B2, B3 or B4 stamps are vat exempt.


8. Delays

A delay of 2 hours in returning the vehicle will be charged an additional 20% of the daily rental rate.

A delay of 5 hours will be charged as an additional day.


9. Extension of Rental Period

If you decide to extend your rental period you will be charged according to the local tariff valid in Israel.


10. Gasoline

Gasoline is not included in the rates.
We suggest returning the vehicle with a full tank, as an additional charge will apply otherwise.

 

11. Maitenance

Rates include maintenance and oil.


12. Safety

It is a statutory requirement that both driver and passengers wear seat belts while driving. Infants, toddlers and children must be seated in car seats suitable to their individual size and age.

Children under 14 years of age should always be seated in the rear seats.


13. Breakdowns

In the unlikely event of a breakdown, please contact our office at Ben Gurion Airport which is open 24 hours a day, 7 days a week. The phone number is 03-9773400


14. Traffic Violations

The customer is liable for all parking fines, traffic and/or any towing violations including any handling fees issued during the rental period. In a case in which the driver does not pay the traffic reports, an additional handling fee will be charged by Eldan.


15. Cancellation Policy

The client must notify Eldan about the cancellation 24 hours prior to the pickup date. Upon shorter notice, a 50$ cancellation fee will be charged.


  • Eldan reserves the right to substitute similar models to those stated in the tariff agreement.
  • Eldan reserves the right to refuse car rental and/or any other service to any customer who does not comply with all the above terms.

16. Pick up / Drop off fee

Pick up / return in Eilat and Kiryat Shmona is of car categories VX, LG, MS, ES, MT, KX, KT, KN, JX, J1, T, T4, T6 M1 , AF, AL, AX, AK, AN, X is subject to minimum 7 days rental.
Less than 7 days rental - will be charged addition $220.

  • Return in Eilat and Kiryat Shmona of car categories up to XL (include XL) is subject to minimum 3 days rental.
    Less than 3 days rental - will be charged addition $ 110 .

TERMS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.

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Jerusalem
Verlain